The hotel offers amenities for your comfortable stay and unforgettable experiences
Buffet Breakfast Bliss
“The breakfast buffet was outstanding, offering a delightful mix of Japanese and Western dishes that set a perfect tone for the day.” view full review
Kids' Paradise
“The play area for kids was huge and well-equipped, providing a great space for children to have fun while parents relax.” view full review
Relaxing Onsen
“The onsen experience was truly rejuvenating, perfectly complementing our busy days on the slopes.” view full review
Evening Treats
“The complimentary snacks and sweet treats from 4 pm to 8 pm were a delightful surprise after a day of skiing, making our evenings cozy and enjoyable.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
shabby rooms
distance from station
8.0/10
Great
Rooms
8.0
Location
8.3
Service
7.3
Dining
7.7
Guest reviews
8.0/10
based on 3 reviews
8.5
8.5/10 based on 492 reviews
Ryan
United Kingdom,
April
2024
6.6/10
I had a mixed experience at this hotel. The rooms were fairly large by Japanese standards, but I had to open the windows for fresh air. The location was great, near the snow slopes and restaurants, but the food was not appealing, so I had to dine elsewhere. The beds were too hard for me, and the bathrooms were small although they had nice instant hot water. The staff had limited English skills, which made communication a bit challenging.
Rooms
7.0
The rooms were fairly large by Japanese standards, but I had to open the windows for ventilation.
Service
6.0
The staff tried their best to assist, but their limited English made communication difficult.
Location
8.0
The location was ideal, close to the snow slopes and many restaurants.
Dining
5.0
The food was not appealing, so I opted to eat elsewhere.
Facilities
7.0
The hotel offered useful facilities like drying racks for gloves, but lacked fluent English-speaking staff.
Hugh
United Kingdom,
June
2023
8.2/10
The hotel's rooms look a lot shabbier than the photos, but once inside, they are fantastic - very spacious, clean, and incredibly comfortable. The ground-level room and bathroom were convenient, but the size was a bit on the small side.
Rooms
9.0
The rooms were fantastic - very spacious, clean, and incredibly comfortable.
Service
7.0
The service was highly helpful, especially Gareth, who assisted me in getting my bearings after a long day traveling. However, some staff members were permanently sour or stone-faced without a smile.
Location
8.0
The hotel's location is very convenient, although it's not actual ski-in ski-out. It's a bit far from the station, but guests can mingle, roast marshmallows, and enjoy complimentary hot drinks. Close to the snow slopes, near lots of good restaurants, and right next to the Kitanomine gondola.
Dining
9.0
The dining experience was top-notch, with an absolute banquet featuring lots of natural products and a sweets buffet that will fill you up for a long day skiing.
Facilities
8.0
The hotel provides various facilities such as housekeeping, laundry, ski pass vendor, ski equipment hire, and a welcome drink.
clean
shabby rooms
Herbert
United Kingdom,
June
2023
8.8/10
The hotel's location is fantastic, right opposite the Kitanomine gondola, and offers a cozy atmosphere for families. The rooms are spacious compared to other Hokkaido hotels I have visited, though not the largest. The dining experience is superb, catering to both Japanese and Western tastes. However, some language barriers with staff could be noted. Overall, a great value for money stay with wonderful amenities and activities for all guests.
Rooms
8.0
The rooms were sufficiently spacious and fairly large by Japanese standards, located conveniently near the entrance.
Service
9.0
The service was excellent, with attentive staff working in various areas like housekeeping, laundry, and the restaurant. The availability of beauty kits adds a nice touch to the service.
Location
9.0
The hotel is right opposite to the Kitanomine gondola, making it perfect for ski enthusiasts. The additional complimentary amenities like hot drinks and marshmallow roasting enhance the stay experience.
Dining
9.0
The dining options were excellent, offering a wide spread of hot and cold food to cater to all guests with a mix of Japanese and Western dishes.
Facilities
9.0
The hotel provides a range of facilities including an open-air onsen pool and complimentary activities like marshmallow roasting, creating a relaxing and enjoyable environment for guests.